Adobe Business Catalyst Partner Transfers
Join Chicago Digital — become part of the growing community of happy business owners
If you are not satisfied or cannot get a hold of your existing Business Catalyst Partner, you can easily switch control of your Business Catalyst website to Chicago Digital. We are dedicated to delivering high quality services and support.
Business Catalyst is a hosted, cloud-based website content management system by Adobe. All Business Catalyst websites must be delivered by an official Adobe Business Catalyst Partner. Business Catalyst Partners can easily manage their customers' websites in one location, which is known as the Partner Portal.
Why Transfer to Chicago Digital?
Dedicated Support Team
Our support team is made up of Business Catalyst experts who are here to assist you by phone, email, or online during business friendly hours.
Support Plans Designed Around Your Business
Chicago Digital offers affordable support and maintenance plans reserved for our direct customers. We never lock our clients into support contracts either. Feel free to upgrade and downgrade your support plan as needed.
Let our team of online marketing experts help you grow your business. When we transfer your site our experts can run an analysis and provide recommendations improving your presence and conversions online.
On-demand Training Tutorials
Professional training videos will be loaded into the admin interface of your website to walk you through how to use Business Catalyst. Get the extra assistance you need anytime, anywhere.
The Partner Transfer Process
A simple, easy-to-follow process:
- Submit our Partner Transfer Request Form
Fill out the form at the bottom of this page so we can collect the information to get the discussion started.
- Talk With a Business Catalyst Expert
We want to make sure you understand what is involved and ensure that there is a good fit.
- Understand the Situation
While the process is simple, there are a few things you need to know before transferring:
- Payments do not transfer across partners so any pre-paid hosting or extras will be forfeited.
- If you are transferring over to us, this means that we did not build the website and as a result we might be inheriting issues that are not covered under our warranty. This means that any bug fixes will be billable unless they are directly the result of the work we performed on the website.
- All Parties Must Give Their Consent
To initiate the transfer:
- Login to the backend of your website
- Navigate to Site Settings > Site Management
- Enter our Partner Code "GVXUNC" into the New Partner code Box
- Business Catalyst will then automatically send out an email to all admin users (who are not also partner users) and to the email address associated with your current partner
- Once both the admin user and partner accept the transfer and email will be sent to us
- Once we click approve, the website is transferred!
- Transfer Complete
The transfer is like flipping a switch in the back-end so you do not have to worry about your website going down or breaking. You will know that the transfer has completed when you see the Chicago Digital logo on the login screen and in the admin console.
Start the Transfer Process
Fill out the form below and one of our account managers will contact you shortly.